For small to medium sized companies, getting started with AI can be difficult.
The difficulties vary from company to company, but there is one basic pain point we see again and again.
Trouble Merging Company Expertise with AI models
A lot of small companies are struggling with the connection between their own domain specific expertise and the general AI models, the LLM's, of the main providers.
This means that AI partners should understand the specifics of the company in question. Whether it's finance, insurance, or e-commerce, you need to know the nuances, regulations, and specific challenges.
Any AI Partner should be able to "translate" business needs into technical requirements. This requires a two-way conversation where the AI Partner technical team understands the company and vice-versa.
If AI is to be a substantial win, the integration must be meaningful and effective. And that requires a deep understanding of the inner workings in the company in question.
The AI Partner must take the time to familiarize with the company's workflows and processes. And know what tools are required or need to be developed to work with the use case of the company.
This requirement, in turn, is best met when the company works long term with an understanding AI Partner.